‘Under Care’ RCVS guidance
On the 1st September 2023 mass panic ensued within the profession as the Royal College of Veterinary Surgeons (RCVS) implemented their new ‘under care’ guidance. After a thorough and wide-ranging review taken by the RCVS and British Veterinary Association (BVA) that began in 2020, this guidance was developed to protect animal health and welfare, maintain public trust, prioritise veterinary decision-making and future-proof the industry.
The new guidance requires veterinary surgeons to carry out a physical examination at the time of prescription for all antibiotics, antiparasiticides, antifungals and antivirals. The big challenge in September 2023 was linked primarily to the antiparasiticides, more commonly known as ‘flea and worming treatments’. In a workforce that was already understaffed and oversubscribed following the pandemic, the reality of asking every client to bring their pets in for a consultation prior to dispensing their regular flea and worming treatment was a pressure too far. Subsequently, the RCVS delayed the implementation of this specific section until 12th January 2024 to give us all more time to prepare. Now in force, we will require that your pet is examined prior to dispensing any further antiparasiticides should a prescription not already exist in their clinical notes. We have been busy ensuring that as few pets are affected as possible, however be prepared that you may be asked to bring your pet in when requesting these products.
Internal Promotions
We have some exciting promotions to announce within the practice!
Joint Head Nurse(s)!
Stepping into Tracey’s role are RVNs Laura and Tiz who have been promoted to the positions of Joint Head Nurse. As two well-respected members of our nursing team, we felt their skill sets complement each other perfectly to create a positive leadership team.
Laura has been with All Pets for 10 years this year and completed all of her veterinary nurse training with us. A familiar face to many clients, Laura knows the ins and outs of the practice better than most!
“I’m so excited to have been offered the position, it’s come at a great time where I can celebrate promotion and nearly ten years at All Pets! I hope I can continue to be a familiar friendly face to staff and clients”
Laura RVN
Tiz joined the team in 2022 bringing both a wealth of nursing experience and a certificate in feline behaviour. Her work in senior positions at former veterinary practices demonstrates her natural ability in this role.
“I look forward to working with Laura and the team to continue making All Pets the nurturing special place it is”
Tiz RVN
Head Receptionist
It has been the longest time coming, but after 10 years at the All Pets reception desk, Marlene has taken on the well-deserved title of Head Receptionist. All our clients know and love Marlene, the familiar smile that greets you through the doors every morning! Her infectious laugh is heard by all in the building, and we can’t wait to support her in this new role.
“I feel incredibly honoured and excited to be in my new role as Head Receptionist and to continue giving all our clients a warm and welcoming visit”
Marlene
Hills VIP Clinic
We are pleased to announce that we are now a Hills VIP clinic! This means, with the support of Hills, we can sell their premium, science-backed diets at an affordable everyday price.