Pricing to Pawlishing – What’s New at All Pets
We know talking about price changes isn’t the most exciting news – but at All Pets, we believe in keeping things open and honest with our clients. You trust us with your pets, and that means a lot. So, we want to keep you fully informed about a few updates happening behind the scenes.
This blog is here to explain what’s changing, why we’ve made those choices, and most importantly – how it helps us keep giving your pets the best possible care.
Price Changes from 14th April 2025
While price changes are never easy, they’re sometimes necessary – and after holding off throughout 2024, the time has come for a small adjustment. From the 14th April, there will be a 5% increase to our service fees only, with product prices continuing to follow monthly updates from our wholesalers.
We want to reassure you that our commitment to providing exceptional care remains unchanged. We’re proud to continue offering the longest consultation times on-island, a warm, personal experience, and a dedicated team who truly care about your pet’s wellbeing.
We always aim to deliver real value in everything we do – and we’re grateful for the trust and support of our wonderful clients. As ever, your feedback is always welcome – positive or otherwise!
Pet Health Plan Update
In line with our service price update, there will also be a modest increase to our Pet Health Plan (PHP) pricing. That said, clients on the plan will continue to enjoy savings of up to 30% across the year – that’s up to £120 annually, plus a range of added benefits and exclusive member discounts.
As part of our updated dental pricing (more on that below), PHP members will now receive 10% off the entire ‘descale and polish’ procedure, rather than just the descale and polish element. This change offers the same -if not better- value than before, while making our approach simpler and more transparent.
Fixed Dental Pricing – The Tooth, the Whole Tooth, and Nothing But the Tooth
Some of you may have noticed or experienced our new dental pricing structure. As a team we felt that the cost of a routine dental scale and polish was becoming prohibitive for many clients, leading to delayed treatment and advancing periodontal disease for the patient.
Why is this important?
Dental disease is a common health condition that occurs when tissues within the mouth become inflamed. Dental disease is typically caused by an increase in bacteria which create plaque to form, gaps forming between the teeth and damage to the ligaments and bone below the gumline. There are four stages of dental disease:
- Gingivitis
- Early periodontal disease – 25% loss of periodontal ligament attachment
- Established periodontal disease – 25-50% loss of periodontal ligament attachment
- Advanced periodontal disease – over 50% loss of periodontal ligament attachment
Stage 1 dental disease requires a scale and polish under general anaesthetic and home dental care.
Stage 2 dental disease requires a scale and polish under general anaesthetic to deep clean below the gumline, with or without the addition of antimicrobial medications.
Stage 3 and 4 dental disease require dental surgery with the addition of antimicrobial medications and will likely result in the extraction of teeth.
All animals are at risk of dental disease. One study suggested that more than 80% of dogs over the age of 3 years old are experiencing some degree of dental disease and another study reported dental disease to be the most diagnosed condition in cats.
We want to make sure we are able to address those early stages in order to prevent the later ones, and so our preventative dental hygiene procedures are now almost half the price of what they were. All of our fixed dental pricing includes the following as standard where required :
- Tailored anaesthetic and analgesic protocol
- Full oral assessment and charting
- Dental x-rays
- Nerve blocks
- Post-operative medications
- Post-operative check
- Staged procedures where appropriate
Meet Rocky! ⭐️
STAR dental patient – practice favourite, Rocky the chihuahua, recently was struggling with a worsening of his existing rhinitis (nasal inflammation).
Due to the fact that the nasal passages are in very close proximity to the nose, the decision was made to get him anaesthetised and do a complete examination of both his nose and mouth for sources of inflammation or infection. Despite having had a dental descale and polish only 20 months previously, he was found to have significant periodontal disease on dental x-ray and from probing his teeth. In the end we needed to remove 11 diseased teeth. Although he was a bit inflamed for a couple of days, within the week he was a new man – and is back to his normal cheeky self!